02 — Automotive
Automotive
Dealership • Vehicle Sales • Acquisition • Financing
Through AAA Auto Store I expanded into the automotive industry — vehicle acquisition, pre-owned sales, dealership operations and financing relationships.
The work
Through AAA Auto Store I moved into the automotive industry, with hands-on involvement in vehicle acquisition, pre-owned vehicle sales, dealership operations and financing relationships.
The business is built around transparency, efficient processes and lasting customer relationships — a customer who feels informed comes back, and sends their brother.
“If a process depends on someone remembering to do it, it is not a process. It is a hope.”
Capabilities
- Vehicle sourcing and acquisition strategy
- Pre-owned retail and inventory management
- Financing and lending relationships
- Dealership operations and compliance
- Sales process and customer experience
- Technology-enabled retail operations